Term and Conditions

Welcome to ScreenGuard Shop! These Terms and Conditions govern your use of our website (screenrolls.com) and all purchases made through our platform. By accessing our site and making purchases, you agree to comply with these terms. Please read them carefully.

1. Our Customers

ScreenGuard Shop specializes in premium screening solutions for:

• Homeowners seeking window and door protection
• Contractors and builders requiring bulk materials
• DIY enthusiasts working on home improvement projects
• Commercial property managers needing durable screening solutions

Our products are available for shipment to most regions worldwide, excluding Asia and remote areas.

2. Website Use

User Responsibilities

• You must be at least 18 years old to make purchases
• Account information must be accurate and kept confidential
• Prohibited activities include fraudulent purchases, site scraping, or attempts to compromise security

Intellectual Property

All content on screenrolls.com, including product names, images, and descriptions, is the property of ScreenGuard Shop and protected by copyright laws. Unauthorized use is strictly prohibited.

3. Products & Services

Product Descriptions

We offer a comprehensive range of screening solutions including:

• Aluminum and Fiberglass Screening: Durable standard mesh options
• Specialty Screens: BetterVue Invisible Screen, No-See-Um Screen, and Brite Bronze/Copper options
• Complete Systems: Porch screening, sliding screen doors, and retractable solutions
• Components: Screen frames, spline, and installation accessories

While we strive for accuracy, product colors may vary slightly due to monitor settings.

Customization & Installation

Most products are designed for DIY installation. We provide sizing guides but recommend professional installation for complex systems.

4. Ordering & Payment

Order Process

1. Select products and add to cart
2. Choose shipping method (Standard or Free Shipping)
3. Complete checkout with valid payment
4. Receive order confirmation via email

Payment Options

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All transactions are processed securely. We do not store credit card information.

Pricing & Promotions

All prices are in USD. Limited-time offers are clearly marked with original prices for comparison. We reserve the right to correct pricing errors.

5. Shipping & Delivery

Processing Time

Orders are processed within 1-2 business days (excluding weekends/holidays).

Shipping Methods

Method	Carrier	Cost	Delivery Time
Standard Shipping	DHL/FedEx	$12.95	10-15 business days after shipment
Free Shipping	EMS	Free for orders $50+	15-25 business days after shipment

International Orders

Customers are responsible for any customs fees or import taxes. We cannot ship to Asia or remote locations.

6. Returns & Refunds

Return Policy

• 15-day return window from delivery date
• Products must be unused, in original packaging
• Customer pays return shipping unless item is defective

Refund Process

Refunds are issued to the original payment method within 7-10 business days after we receive returned items.

Non-Returnable Items

Custom-cut materials and special order items cannot be returned.

7. Warranties & Liability

Product Warranties

Manufacturer warranties apply to specific products as noted in product descriptions. ScreenGuard Shop is not liable for:

• Improper installation or misuse of products
• Normal wear and tear
• Damage from extreme weather conditions

Limitation of Liability

Our maximum liability is limited to the purchase price of the product in question. We are not liable for consequential damages.

8. Privacy & Security

Your privacy is important to us. Please review our separate Privacy Policy for details on data collection and protection.

9. Dispute Resolution

Any disputes will be resolved through good faith negotiations. If unresolved, disputes will be settled in Baltimore, Maryland courts.

10. Changes to Terms

We may update these terms periodically. Continued use of our site constitutes acceptance of changes.

11. Contact Us

ScreenGuard Shop
3614 Calvin Street
Baltimore, US 21201
Email: [email protected]